Patient and visitor information
There are a number of ways to travel to Peninsula NHS Treatment Centre, including public transport.
Taking the bus
You can take buses from Plymouth city centre to Tavistock Road and Derriford Hospital. To find out more call Traveline on 0871 200 233 or visit www.traveline.org.uk
The Saltash Hopper bus service is an alternative running services during the morning and early afternoon. More information about timings and request stops is available by visiting http://communityenterprisespl12.co.uk/projects/derriford-community-transport-service/
Taking a taxi
Plymouth train station is a 10 minute taxi ride away, or there is plenty of free on-site parking at the treatment centre. Please call us on 01752 506 070 if you need more information about transport to the treatment centre.
On-site parking is free of charge for patients and visitors but parking is limited. For patients with disabilities, there is a disabled car park at the front of the hospital near the main entrance.
Free Wi-Fi, TV and phone calls
We have free Wi-Fi access, and patients can make free local telephone calls from their bedside. Each patient also has access to a television, which is free of charge too, so you won’t miss your favourite programmes!
All areas of our treatment centre are accessible to wheelchair users. Portable hearing loops are available at the main reception desk and can be carried around the treatment centre as required.
Our patient information is available in a range of languages, large print and Braille, on request from the main reception desk. We can arrange an interpretation service to support you if English is not your preferred language, just let us know your requirements in advance of your appointment.
There is an on-site café for visitors. The menu changes daily and provides good variety at a reasonable price. During your stay in our inpatient ward, our menu also changes daily, offering a wide range of food, snacks and beverages, 24hrs a day.
Visiting hours are from 2:00pm – 8:00pm. For patients with special requirements, visiting is open on presentation of a visitors’ passport supplied by the Ward Team.
Visiting outside of these times may be permitted with agreement from the Ward Manager, so please just ask if you need us to try and arrange a more flexible visit.
If you’re staying with us, you’ll be in either a single en-suite room or a same-sex shared en-suite room. This is part of our commitment to patient dignity, and helps ensure a more comfortable and relaxed stay.
When you arrive please register at reception so we know you’re here. A member of staff will collect you for your appointment.