Please explore the list of FAQs below to see if you find the answers you need. If not, don’t hesitate to get in touch using the form on the right to send us your query.

What NHS treatments are available to my patients?

We offer a wide range of surgical treatments, details of which can be found here.

What are the average waiting times?

We pride ourselves on our short waiting times, and understand the importance of getting your patients treated as soon as possible. Click here to check our current waiting times.

How do I refer my patients to Peninsula NHS Treatment Centre?

There are a number of ways to refer your patients to us. All referrals, with the exception of those from optometrists, opticians or dentists, must either be made direct to Local Management Referral Service or through the NHS e-Referral Service: ebs.ncrs.nhs.uk. For more information on how to refer your patients please click here.

What are the exclusion criteria?

In order to be referred to us for treatment, the patient must:

  • have a Body Mass Index of 40 or less for orthopaedic surgery. In some cases, a BMI of 42 can be accepted.
  • be 18 years old or over.
  • not require complex rehabilitation or have a chronic disease that would require immediate post-operative care in an ICU.
  • not have sickle cell anaemia, renal failure or have had a cardiac arrest in the last six months.

As long as the condition is managed, and the patient is stable upon admission for treatment, we can accept patients with:

  • Angina
  • Asthma
  • Atrial Fibrillation
  • Diabetes
  • High blood pressure
  • Parkinson’s Disease
  • Mild Dementia

Who are your consultants?

We are proud to offer a fully consultant-delivered service. View our consultants by specialty.

Who can my patients speak to after their treatment?

To help patients recover post-treatment, we have a Patient Advice Line. Patients can call us on 01752 506020 to speak to a member of the clinical team. This helpline is designed to ensure that recovery is as speedy and successful as possible, so please advise your patients to use it as much as they need to.

What is the most recent CQC result?

Where can I see the Quality Account report?

We publish our quality account on an annual basis. Read our current Quality Account report.

Who can I contact directly at the Hospital?

For clinical enquires about your care you can contact:

Head of Nursing, Sue Farrell – 01752 506027
Clinical Governance Manager, Margaret Mahoney – 01752 506034
Ward Manager, Cathy Webber – 01752 506048

For admin enquiries, please contact the hospital main reception (01752 506 070) where your call will be directed to the most appropriate member of the administration team.